Questions & answers

1. Go to the Forgotten Password page.

2. Enter the email address associated with your Meetup account, and click 'Submit'

Instructions on how to reset your password will be emailed to you. Follow the instructions in that email.

If you have any trouble with the instructions in that email, please contact us.

1. Go to your Meetup Group's Welcome page

2. Click 'Group Settings' on the left side of the page

3. Click the 'Basic Info'

4. Enter the new name in the Meetup Group name field

5. Click 'Submit'

Click 'Group Settings' on the left side of your Meetup Group's home page. There you can customize:

'Basic info'

• Meetup Group name

• Meetup Group description

• List your Group in additional topics

• Meetup Group main photo

'Your members'

• What are members called?

• Welcome message to new members

• Custom profile questions

• Email me when a member joins or leaves

'Privacy'

• Make Meetup Group pages private

• How can new members join?

• Who can create new About Us pages?

'Manage your PayPal account'

• Accept PayPal payments from your members

'Optional features'

• Automatic Meetup scheduling

• Membership dues

• "What's new?" updates

• Mailing lists and message boards

• Organizer's Checklist tips

You should contact the Organizer of that Meetup Group! They can answer any questions you might have.

1. Go to the Meetup Group's Welcome page

2. Click the 'email me' link under the Organizer's photo on the left

3. Compose your message and click 'Send'

1. Click 'Account' on the top-right of any screen

2. Click 'Change' next to your old email address

3. Enter your new email address, Meetup password, and click 'Submit'

4. You will see the following message: "We just sent a verification email to XYZ@ZYX.com. To complete your email change, please check your mail and follow the instructions provided."

5. Check your email at the new address you specified and click the link in the verification email Meetup sent you. If you can't click the link, copy and paste it into the address bar of your web browser.

Once you've done that, your email address will be changed.

If you have any trouble, please forward that verification email to support@meetup.com and state that you are having trouble changing your email address.

1. Go to your Meetup Group's Welcome page

2. Click 'Schedule a Meetup' on the left side of the page

3. Enter the details of the Meetup

4. Click 'Schedule Meetup'

1. Click 'Account' at the top left of any page

2. Click 'Membership & Communication' on the left side of the page

3. Click 'Step down as Organizer' under the desired Meetup Group

4. Select your successor's name from the member list and why you are stepping down

5. Click 'Submit'

Meetup.com will invite the person you nominated to step forward, and we'll notify you as soon as he or she accepts. We encourage you to nominate a successor. Nominating a Meetup member for the Organizer position helps keep the Meetup healthy and growing.

Unable to select a successor?

Check the 'Step down without nominating a new Organizer' option. All Meetup Group members will be invited to volunteer for the Organizer position.

Stepping down because you're unsure how to run a Meetup Group?

Check out these help and advice resources before stepping down. They'll probably answer any organizing problems you have:

• Visit the Organizer Resource Center for advice on running Meetup Groups

• Visit The Organizer Forum and ask fellow Organizers for ideas

• Contact us. We'll do our best to answer any questions you have

• Visit the Organizer Resource section of your Meetup Group's web page

• Check out our Frequently Asked Questions

There are two options for closing down a Meetup Group:

A. Simply step down as Organizer (this allows other members to step up and run the Meetup Group)

or

B. Remove all the members from the Meetup Group. Then have Meetup Support close it down

Click here for instructions on how to step down as Organizer

To have your Meetup Group completely closed down:

1. Set the Meetup Group so it will not accept new members

2. Change the name of the Meetup Group to "CLOSING DOWN THIS MEETUP GROUP"

3. Send a message to your Meetup Group members informing them of your intentions (i.e. closing down the Meetup Group). In your message, tell your members that they must remove themselves from the Meetup Group in order for it to be closed

4. When you are the only member left in the Meetup Group, contact Meetup Support, and request it be closed down

5. If members don't remove themselves, you can always remove them by going to the Member page and clicking 'Remove member'

Go to the Meetup login page, enter your email address, password, and click 'Sign In.' Our system will recognize where you are in the registration process and guide you through any remaining steps.

1. Click 'Account' on the top-right of any screen.

2. Click 'Membership & Communication' on the left side of the page.

3. Scroll down to the name of the Meetup Group you want to leave.

4. Click 'Leave this Meetup Group'

You'll no longer receive email communication from that Meetup Group, and your profile will be removed from the member list.

1. Click 'Account' on the top-right of any screen

2. Click 'Membership & Communication' on the left side of the page

3. Click 'Unsubscribe' at the bottom of the page

4. Enter your password and click 'Submit'

You'll be unsubscribed from every Meetup Group and all your profiles will be removed.

Click here to send a message to Meetup Support!